Creating an account on DuelCasino means you agree to these Terms & Conditions. Please read all the rules carefully before using the platform. If you have any questions, our support team is here to help.
Only individuals aged 18 or above may register. Each person is permitted to hold one account only.
Every bonus is subject to specific wagering requirements. Withdrawals from bonus funds are not permitted until those requirements have been met.
Set deposit and withdrawal limits and timeframes apply. Completing KYC speeds up the withdrawal process.
Your data is protected with SSL encryption and is never sold to third parties.
Deposit limits, session timers, and self-exclusion — manage all these tools directly from your account.
Fraud, multiple accounts, and bonus abuse are strictly prohibited and may result in account termination.
DuelCasino (hereinafter referred to as "we", "the platform", or "the site") is an international online gaming platform serving players in Bangladesh and beyond. These Terms & Conditions constitute a legally binding agreement between DuelCasino and its users.
These Terms & Conditions apply to all services on the platform, including casino games, Sports Betting, Live Casino, bonus programs, and any other features offered. Where a specific service has its own additional terms, those should be read alongside these general terms.
You must be at least 18 years old to register and use DuelCasino's services. Proof of identity may be requested at any time for age verification. Accounts found to belong to minors will be closed immediately, and any deposited funds may be forfeited.
Registering with false information will result in account closure, and your balance may be forfeited.
DuelCasino complies with international Anti-Money Laundering (AML) regulations. KYC (Know Your Customer) verification is required to withdraw above certain limits or to claim bonuses. Required documents:
Sharing your login credentials with others is strictly prohibited. If you suspect unauthorized access to your account, contact support immediately. DuelCasino will not be held responsible for account misuse resulting from the user's own negligence in safeguarding their information.
| Topic | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳ 300 | ৳500 |
| Maximum Amount (Daily) | ৳ 1,00,000 | ৳ 50,000 |
| Processing Time | Instant | 1–24 hours |
| Method | Mobile Pay, Nagad, Rocket, USDT | Mobile Pay, Nagad, Rocket, USDT |
Withdrawals are only available from verified accounts. If KYC is not completed, your first withdrawal may be delayed. Withdrawals must be made to the same payment method used for the deposit, in accordance with our anti-money laundering policy.
DuelCasino offers a range of bonuses and promotions, each subject to specific terms and conditions detailed on the promotions page. General bonus terms:
Multiple bonuses cannot be active simultaneously unless explicitly permitted by a specific promotion.
All games on DuelCasino use certified Random Number Generator (RNG) technology, which is regularly audited by independent third parties. Game outcomes are entirely random and are not influenced by previous results.
Odds in Sports Betting may change at any time. The odds displayed at the time a bet is placed are final. If a match is cancelled or postponed, bets will be settled according to the applicable rules.
If a game is affected by a server error or disconnection, DuelCasino will review the incident and take appropriate action. The platform reserves the right to void any round where a technical fault has produced an abnormal outcome.
The following actions are strictly prohibited on DuelCasino and may result in permanent account closure:
DuelCasino believes gaming is for entertainment, not a source of income. We are committed to player wellbeing, which is why our platform includes the following tools:
If you notice any signs of problem gambling, please reach out to our support team. We can guide you toward professional help.
DuelCasino collects and uses your personal information solely to provide services, complete KYC verification, and fulfill legal obligations. We never sell your data to third parties.
All data is secured with 256-bit SSL encryption. To view or delete your personal information, please contact support. For more details, Privacy Policy read it here.
For any disputes or complaints, please contact the DuelCasino support team first. We generally aim to resolve issues within 48 hours.
If a dispute cannot be resolved through our support team, users may escalate the matter to an independent dispute resolution body. The applicable law and jurisdiction governing dispute resolution are determined by DuelCasino's licensing authority.
DuelCasino reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified via their registered email or through an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision.
Register on DuelCasino, get a 100% bonus on your first deposit, and welcome to Bangladesh's most trusted gaming platform.